RETURNS & EXCHANGES

Eligibility Criteria for Return, Exchange and Refunds

Your purchase may be eligible for exchange as per below criteria:

• Customized products or special bulk orders are not eligible for returns or exchange.
• International orders are not eligible for returns or exchange.
• Gifts purchased online are not eligible for exchange/refund/return.
• No return and no exchange on customized and international orders.
• For non-customized orders, we can accept return within 7 days. If refund is approved, it will be credited to the original payment method within 7 days.
• Any replacements will be sent in 5 days.
• If your purchase meets the eligibility criteria stated above, we will happily exchange and offer a fresh piece.
• In the rare instance we are unable to do so, we issue and email a credit note to the registered email address or the e-mail address used while making the purchase.
• The credit note will be valid for six (6) months from the date of issue and can be redeemed both online and in store.